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AWWA ACE68791

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AWWA ACE68791 Creative Approaches to Customer Communications

Conference Proceeding by American Water Works Association, 11/01/2008

Thurwanger, Joseph G.

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This powerpoint presentation begins by providing a brief overview of Aqua America, Inc., and in particular Aqua Pennsylvania, Southeast Division. The Crum Creek Water Treatment Plant is highlighted, including Crum's influence on the hydraulic model, Crum's construction effort, and the 2007 contamination incident. A brief overview of Twenty First Century Communications (TFCC) is provided, along with TFCC's business focus, communication technologies, UCS Features - Geo-coded Mapping, San Diego fires, plume modeling, outage footprint, UCS Features - Inbound, and other UCS applications for utilities. Includes figures.

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Edition: Vol. - No. Published: 11/01/2008 Number of Pages: 21File Size: 1 file , 3.4 MB