This powerpoint presentation presents a communications tool box with the following components: communicating with customers; invest in staff; dealing with common issues; indicate what customers are getting for their money; utilizing performance feedback; addressing concerns; aggressive customers; educate board members; communicating change; crisis communications; resources - templates and graphics; and, training.
Product Details
Edition: Vol. - No. Published: 11/01/2008 Number of Pages: 19File Size: 1 file , 1.1 MB