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ISO 9001:2000 Quality management systems -- Requirements
standard by International Organization for Standardization, 12/01/2000
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Full Description
General
This International Standard specifies requirements for a quality management system where an organization
needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, andaims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.