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UNE-ISO 10004:2015
Quality managemen. Customer satisfaction. Guidelines for monitoring and measuringMore info
| Author | AENOR |
|---|---|
| Editor | AENOR |
| Document type | Standard |
| Format | File |
| ICS | 03.120.10 : Quality management and quality assurance |
| Number of pages | 42 |
| Replace | UNE 66176:2005,UNE-ISO/TS 10004:2010 EX |
| Cross references | ISO 10004:2012 Identical |
| Year | 2015 |
| Document history | UNE 66176:2005,UNE-ISO/TS 10004:2010 EX |
| Country | Spain |