Describes the RT-292 investigation into the current state of the industry's experiential knowledge management in order to understand the magnitude and dynamics of its knowledge transfer problem, and to isolate the contributing factors and barriers to success. Explains the value of effective experiential knowledge retention, presents the team's framework of an effective experiential knowledge retention model, and provides an overview of the customizable Microsoft Excel-based knowledge retention tool.
NOTE: Actual tool included with IR292-2.
Product Details
Published: 07/01/2013 Number of Pages: 35 File Size: 1 file , 470 KB