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BS PD ISO/IEC TS 33054:2020
M00012871
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BS PD ISO/IEC TS 33054:2020 Information technology. Process assessment. Process reference model for service management
standard by BSI Group, 06/09/2020
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Full Description
This document defines a process reference model for the domain of service management.The model specifies a process architecture for the domain and comprises a set of processes. Eachprocess is described in terms of process purpose and outcomes.The process reference model in this document is directed at assessment sponsors and competentassessors who wish to select a model, and associated documented process method, for assessment (foreither capability determination or process improvement).All current amendments available at time of purchase are included with the purchase of this document.