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AWWA JAW28463

M00002669

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AWWA JAW28463 Journal AWWA - Risk Feedback: An Important Step in Risk Communication

Journal Article by American Water Works Association, 11/01/1990

Benjamin, Sally L.;Belluck, David A.

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Communicating with citizens about the possible health effects of exposure to environmental contaminants offers government agencies a significant and growing challenge. Interactive risk communication requires a strong risk-feedback component. Risk feedback is a structured process whereby the agency solicits, receives, and evaluates citizen input for inclusion in a risk-management plant. Procedures for planning and managing risk feedback are presented, and these techniques are applied to a hypothetical drinking-watercontamination situation. Includes 12 references.