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AWWA CSC59657

M00000860

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AWWA CSC59657 Best in Class Practices in Meter Reading Management

Conference Proceeding by American Water Works Association, 04/07/2004

Vargas, Tina

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This slide presentation outlines information on Colorado Springs Utilities' meter reading program. Topics covered include: city growth issues; meter reading service levels, including customer expectations, accuracy, unreads, and personalized service; safety preventative measures; meter reading progressive attitude; team spirit; teamwork approach; and, significant accomplishments.