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AWWA CSC59663

M00000855

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AWWA CSC59663 Software Selection: Features and Functions Are Nice, but What about Business Needs?

Conference Proceeding by American Water Works Association, 04/07/2004

Orianne, Andre; Haupt, Greg; Cassidy, Paul

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This slide presentation outlines information on a case study with the San Diego Water Department to prove the hypothesis of how using a case approach to software selection improves fit between software and business needs. Specific elements of the hypothesis include: workflow orientation leads to realisticdemonstration scenarios;identifying integration/interface needs up front;supporting traceability; and,allowing vendors to be responsive to true businessrequirements.