Full Description

This manual provides basic training in water utility management and organizational structure.

Designed for new managers and supervisors, it covers all areas of public water utility management:

-Organizational structure

-Financial management

-Customer service

-Operations and maintenance

-Safety and security

-Emergency planning

-Human resources

-Information systems

-Legal and regulatory issues

-Public communications

Product Details

Edition: 2nd Published: 2005 ISBN(s): 0898670632 Number of Pages: 134 File Size: 1 file , 2.6 MB