In order to improve operations, be more competitive, and ensure long-term sustainability, manyorganizations have embarked on various types of organizational development programs. Toactually accomplish the goals identified and get beyond the symptoms, it is important to beginwith a comprehensive strategic business planning process, including an in-depth assessmentdesigned to develop an understanding of the organization and identify the root cause ofdysfunction within the organization. The examination should include the organization's strategicpurpose, its leadership and culture, and the alignment of both leadership and culture with itsstrategy.For the Operational Excellence type of organizations, such as wastewater utilities, the StrategicBusiness Planning process should include a traditional Strategic Direction Setting processfollowed by Performance Management. Because a results focus is often an issue, PerformanceManagement often includes leadership development. Where these issues are paramount,extensive leadership development programs and the creation of an Organizational PerformanceManagement System (OPMS) go hand in hand toward the creation of a solid foundation. Includes 3 references, figures.
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Edition: Vol. - No. Published: 02/01/2005 Number of Pages: 5 File Size: 1 file , 58 KB