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AWWA WSP57729Good Customer Service Means Better SecurityConference Proceeding by American Water Works Association, 03/19/2003Layne, Stevan P.
AWWA WSP57728Credit & Collections Best Practices - How to Get Your Customers to Pay!Conference Proceeding by American Water Works Association, 03/19/2003Armstrong, Elizabeth
AWWA WSP57727Strategic Planning - Creating a "Road Map" to the CustomerConference Proceeding by American Water Works Association, 03/19/2003Angel, Fred O., Jr.
AWWA WSP57724Tying Mobile Work Orders to Your CISConference Proceeding by American Water Works Association, 03/19/2003Flaherty, Bob; Decker, David A.; Stern, Christopher T.
AWWA WSP57722Embracing Customer Service by Proactively Marketing a New Collections ProgramConference Proceeding by American Water Works Association, 03/19/2003Angel, Fred O., Jr.
AWWA WSP57720Pilot Water Restriction Program for the Osprey AreaConference Proceeding by American Water Works Association, 03/19/2003Gipe, Tony
AWWA WSP57719Listening to Customers and Watching the Budget: A Cost/Benefit Approach to Customer Service DeliveryConference Proceeding by American Water Works Association, 03/19/2003Rambo, Eric; Baumgartner, Robert M.
AWWA WSP57718Award Winning Customer Service in the Australian Water IndustryConference Proceeding by American Water Works Association, 03/19/2003Harford, Peter
AWWA WSP57717Implementing a Skill-Based Pay Plan: Money TalksConference Proceeding by American Water Works Association, 03/19/2003Corso, Norma; Cooper, Denise
AWWA WSP57716Creating a Customer Focused Culture Through BenchmarkingConference Proceeding by American Water Works Association, 03/19/2003Angel, Fred O., Jr.
AWWA WSC67798Investigation of Fiber Optics Sensor for Monitoring of Chemical ContaminantsConference Proceeding by American Water Works Association, 04/01/2008Shastry, Sistla S.; Abdi, Abdeq M.; Nnanna, A.G. Agwu; Ibrahim, Nabil
AWWA WSC67796CAMAL Net: California Mutual Aid Laboratory NetworkConference Proceeding by American Water Works Association, 04/01/2008Bowen, Cliff; Crisologo, Joseph