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AWWA IMTECH62906
AWWA IMTECH62906Incorporating the Customer Perspective into Our Day-to-Day BusinessConference Proceeding by American Water Works Association, 03/01/2006Kolodziej, Ed; Weijo, Rick; Burke, Barbara
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62905
AWWA IMTECH62905Motivation and Preventing Job BurnoutConference Proceeding by American Water Works Association, 03/01/2006Glover, Jacqueline R.
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62904
AWWA IMTECH62904Customer Telephone Calls: The Good, the Bad and the FunnyConference Proceeding by American Water Works Association, 03/01/2006Hunsberger, Keith
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62903
AWWA IMTECH62903Billing and Metering Inconsistencies in Utility Customer Service Operations in the United StatesConference Proceeding by American Water Works Association, 03/01/2006Bulloch, Bill; Robertson, A. Mitch
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62901
AWWA IMTECH62901Solving the Regulatory Quagmire: Enterprise Compliance ManagementConference Proceeding by American Water Works Association, 03/01/2006Bacon, William R.; Dower, Nadine J.; D'Urso, Chris
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62900
AWWA IMTECH62900Application Services for Internet-Based Management of Drinking Water Quality and Operating DataConference Proceeding by American Water Works Association, 03/01/2006Baisley, Chris; Gere, Andrew
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62899
AWWA IMTECH62899Rising from the Ashes: A Call Center's Struggle with Aging TechnologyConference Proceeding by American Water Works Association, 03/01/2006Brady, Peter
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62896
AWWA IMTECH62896Las Vegas Valley Water District's Approach to Meet Initial Distribution System Evaluation RequirementsConference Proceeding by American Water Works Association, 03/01/2006Jacobsen, Laura; Fang, Mao; Kamojjala, Sri
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62895
AWWA IMTECH62895Knowledge Management: Taking It To Each EmployeeConference Proceeding by American Water Works Association, 03/01/2006DeLaura, Thomas
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62894
AWWA IMTECH62894A Call Center's Response in an Emergency - The Phoenix StoryConference Proceeding by American Water Works Association, 03/01/2006Smith, Jane E.
$10.56 $24.00 -56%Reduced price!In stockAWWA IMTECH62893
AWWA IMTECH62893Utilizing Cellular Technology to Automate Field Data Collection and ReportingConference Proceeding by American Water Works Association, 03/01/2006White, Mary; Dubiel, Greg
$0.00In stockAWWA IMTECH62891
AWWA IMTECH62891Effective IT BudgetingConference Proceeding by American Water Works Association, 03/01/2006van Buskirk, Rod; Marsh, Howard
$0.00In stock
